Privacy
Supporter data with clear boundaries.
Last updated: 9 August 2026
Rayon Sports: The club website and fan app process the minimum account, membership, ticket, shop, contribution, prediction, check-in, and support-circle data needed to provide the features a supporter chooses to use. Private contacts, payment records, authentication data, and public profile data are separated and access-controlled.
Optional notifications require permission. App attestation and security identifiers may be processed to prevent abuse. Analytics, crash, and performance collection remain disabled unless the release configuration and applicable consent allow them. We do not sell personal data. Service providers such as Cloudflare and configured Firebase services process data only to operate and protect the platform.
Supporters can access or correct profile information and request account deletion in Settings. Transaction, fraud-prevention, security, and audit records may be retained where law or legitimate operational obligations require it, then access-restricted and deleted under the approved schedule. Questions or rights requests can be sent to support@ikanisa.com. Last updated 18 July 2026.
Information we process
Rayon Sports FC supports guest and authenticated supporter journeys. The information processed depends on the features a supporter chooses to use.
- Optional profile details, including display name and phone number.
- Membership, ticket, shop-order, contribution, prediction, reward, and support history.
- Account, installation, device-attestation, push-delivery, security, and fraud-prevention identifiers.
- Consent-controlled product-interaction, crash, and performance diagnostics when those services are enabled for the release.
How information is used
- Provide the supporter features requested in the website or mobile app.
- Authenticate accounts, enforce club and role boundaries, protect transactions, and prevent abuse.
- Deliver requested notifications and reconcile confirmed memberships, tickets, orders, and contributions.
- Maintain reliability and improve the product using only the diagnostics permitted by the selected consent and release configuration.
Mobile permissions and diagnostics
The current public mobile release candidate does not request SMS or Call Log access and does not provide SMS auto-read. A future or separately distributed release must provide its own disclosure, consent and control flow, platform-policy approval, and updated store declarations before processing payment messages.
Firebase App Check, push delivery, crash reporting, performance monitoring, and analytics operate only when the relevant service is included and enabled for the release and, where applicable, the supporter has provided consent.
Service providers and sharing
We do not sell personal information or use it for cross-app advertising. Cloudflare provides account, database, storage, email, and server-function services. Configured Firebase services may provide app attestation, push delivery, and consent-controlled diagnostics. These providers process information only to operate, secure, and support the service under their applicable terms.
Security and retention
Network traffic uses HTTPS/TLS. Application authorization and database access controls are designed to separate supporter, club, and administrative data. No Internet service can guarantee absolute security.
Account data is retained while an account remains active. Confirmed transaction, fraud-prevention, security, and audit records may be retained after deletion where required by law or a documented operational obligation; retained records are access-restricted and removed under the approved schedule.
Your choices and account deletion
- Access or correct profile information through the app where the feature is available.
- Withdraw optional notification or diagnostics consent through device or app settings.
- Delete an accessible account from Profile > Settings > Delete Account in the mobile app.
- If the app is inaccessible, use the public account-deletion page to start a privacy-safe support request.
Children, changes, and contact
Rayon Sports FC is not directed to children under 13. If you believe a child has provided personal information contrary to this policy, contact support.
Policy or data-rights questions can be sent to support@ikanisa.com. Material changes will be reflected by updating the date on this page.